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Medicaid: Old Portal Deactivation Notice

December 29, 2020

The New Office Portal is HERE! Register NOW for a chance to win lunch for your entire office!

Dear Provider,

Great News! LIBERTY has launched a brand-new Provider Portal that will help your office operate at peak efficiency!  We are very excited about this new portal. Our records show that your office is still utilizing the old portal.  Effective 2/1/2021, we will no longer support the old portal that you’re using today.  Everyone will need to register for a new account, even if you already have a previous portal account.  To help you avoid a disruption in service, LIBERTY is now offering a one-time incentive for any office that registers and begins using the new portal in the next 30 days.  Register TODAY and be entered into a drawing to win free lunch for your entire office.  The registration process should only take 5 minutes!

A few new portal key features include, but are not limited to:

  • Enhanced member search (allows for partial letters of last/first name or numbers to be entered and still find a match)
  • Exportable member roster to Microsoft Excel
  • Enhanced Eligibility tool to confirm member is eligible to be seen
  • Improved Claims, Prior Authorization, and Referral Submission. Enhanced abilities for Prior Authorization/Referral status. Documents available online. No more waiting for mail.

REGISTER TODAY!

  • To register, your Office Number is <INSERT OFFICE #> and your Access Code is <INSERT ACCESS CODE>.
  • Access the link below and follow the instructions to setup your new account https://providerportal.libertydentalplan.com/
  • Refer to the “Portal Help Guide” on the logon screen for help with account registration.
  • The new portal training guide covering all functionality is available in the Resources section once you login.
  • If you require a LIVE demonstration, please contact your assigned Provider Relations Network Manager.

If you have any questions or issues, please email portalsupport@LIBERTYdentalplan.com.

LIBERTY appreciates your participation and commitment to our mutual goal of providing your patients and our members the highest quality oral health care.  The WINNER will be drawn on January 3rd, 2021 and will be posted to the portal.  Your Provider Relations Network Manager will also be in touch to plan lunch for the winning office.

Good luck!

Sincerely,

LIBERTY Provider Relations Department