Member Renewal
Keep Your Benefits – Remember to renew every year!
Thank you for trusting Fidelis Care with your health care needs. We value members like you. So we want to remind you to renew your NJ FamilyCare coverage every year. If you don’t renew, you could lose your health care coverage.
Ways to Renew Your Coverage:
- By Mail – Complete the form previously sent to you and return it as soon as possible. If you need a new form, call NJ FamilyCare at 1-800-701-0710 (TTY 1-800-701-0720)
- By Phone – Call 1-800-701-0710 (TTY: 1-800-701-0720)
- In Person – Visit your local County Welfare Agency office. Find an office near you.
When should I renew?
You must fill out a Renewal Application every year to maintain your health care coverage. You can call NJ FamilyCare at 1-800-701-0710 (TTY 1-800-701-0720) to find out your renewal date or to ask for a renewal form. A Fidelis Care Community Relations Specialist may be able to help you with your renewal application. Call 1-888-453-2534 to schedule an appointment.
Be sure to report changes
If your address has changed, please contact NJ FamilyCare at 1-800-701-0710 or login to your account to report the change. That way new ID cards can be mailed to your new address.
Questions?
If you have questions, please contact NJ FamilyCare. Fidelis Care cannot process your Medicaid coverage renewal.
For all other questions about your plan, please call Member Services at 1-888-453-2534 (TTY 711) Monday through Friday, 8 a.m. to 6 p.m.
Keep your NJ FamilyCare coverage current. It’s good for your health!